Q. What are your experiences of claiming UC? Especially the role of computers in making decisions about your benefits?
Technology can often go wrong. Its not entirely reliable.
What ever happened to sitting face to face with a real person and explaining the benefits in a nice way instead of over the phone or online.
Online dealings make me feel like a number and not a person. It's demeaning and demoralising.
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"question": "Are you claiming Universal Credit?",
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"text": "Technology can often go wrong. Its not entirely reliable.\n\nWhat ever happened to sitting face to face with a real person and explaining the benefits in a nice way instead of over the phone or online.\n\nOnline dealings make me feel like a number and not a person. It's demeaning and demoralising.",
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"question": "Can we make your entry public and anonymous?",
"text": "Yes, please share it",
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"text": "Technology can often go wrong. Its not entirely reliable.\n\nWhat ever happened to sitting face to face with a real person and explaining the benefits in a nice way instead of over the phone or online. \n\nOnline dealings make me feel like a number and not a person. Ita demeaning and demoralizing.",
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