What are your experiences of claiming UC? Especially the role of computers in making decisions about your benefits?: "Technology can often go wrong. Its not entirely reliable.

What ever happened to sitting face to face with a real person and explaining the benefits in a nice way instead of over the phone or online.

Online dealings make me feel like a number and not a person. Ita demeaning and demoralizing."

Charlotte P
Apr 23, 2021

Share Charlotte P's experience

or add your own experience

Get involved with Covid Realities ☛
Get regular updates on the Covid Realities project. Enter your email address below.
Add me ☛
Your details are safe with us. We will never share them with anyone else, and it’s easy to opt-out at any time. Check out our privacy policy.
Contributors featured in
Menu