What are your experiences of claiming UC? Especially the role of computers in making decisions about your benefits?: "Technology can often go wrong. Its not entirely reliable.

What ever happened to sitting face to face with a real person and explaining the benefits in a nice way instead of over the phone or online.

Online dealings make me feel like a number and not a person. Ita demeaning and demoralizing."

Charlotte P
Apr 23, 2021

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