Paige E on 01 April 2021
Question thumbnail
Q. Are you claiming Universal Credit?
Q. What are your experiences of claiming UC? Especially the role of computers in making decisions about your benefits?
This is something that interests me for three reasons 1. I am in receipt of UC 2. I volunteer at an independent advice centre 3. We use the CPAG book as our go to book for the advice for our clients. I found the applying for UC easy as I have been doing it for my clients for a while. What I didn’t find easy is the keeping up with it. Having to input information on the 8 hours a day you were looking for work. I’m lucky that as I volunteer a few days I didn’t have to look for work on those days so I do have a bit of reprieve. I do think it’s an awful benefit not just because it’s digital and sometimes you wait days on a reply of something to you is very important but for the older generation even the younger generation that aren’t computer savvy. So many things I hate about the benefit, from the stigma to the shockingly low rate of pay. I could spend all day talking about it.
Contributors featured in
More media logos