Nellie K on 12 August 2020

I feel like, because we’re on benefits we don’t matter as much. I’ve already had a moan about not being able to use the HealthyStart vouchers online - forcing us into shops or having to forfeit them. But today we had to go in person to the school uniform shop as they don’t accept the school uniform vouchers on their online platform. I felt so unsafe in there. It feels discriminatory. Surely you should be able to use the vouchers (both HealthyStart and school uniform) either online or in person. Is the assumption that people on benefits don’t have access to the internet? My trip to the school uniform shop today meant my partner had to take time off work to look after our youngest child!

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