"Not wanti g to sound ungrateful, however if supporting agencies are wanting to help low incom3 families during a pandemic, then they need ro get a move on.
The voucher from social services to but a winter coat for my child was to be sent out in September, its now November and they havent processed it yet. They phoned today to applogise. The council funding to help with travel costs fro my child was applied for in May, was granted in August and its November and still waiting. "